TRM Technologies Inc.
 
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ICT Infrastructure

Do you know if your ICT Infrastructure is fit for purpose and will continue to deliver value for money?

Every day, ICT Infrastructure professionals are being called upon to deliver services more reliably, at greater volumes and within a more complex information environment. 

For ICT Infrastructure professionals, TRM offers the solutions needed to guide judicious investments in both existing and new ICT Infrastructure.

"Jacques Latour is equally comfortable in the data centre and the boardroom.  More than an extremely capable technologist, Jacques has the uncommon ability to communicate complex scenarios to the non-technical.   Jacques developed the technical foundation that became Nuvo Network Management.  A smart guy that knows what he's talking about, Jacques is a proven, credible technology leader and a favoured client resource."
Geoff Oakes, President, FCi   www.fci.on.ca

ICT INFRASTRUCTURE SOLUTIONS FOR ICT PROFESSIONALS
Let the experts optimize your systems while you focus on running your business

INFRASTRUCTURE SOLUTIONS

Enterprises and government agencies recognize that their Information and Communications Technology (ICT) service delivery assets must deliver value for money while keeping pace with the ever-increasing need for on-demand information services. When ICT Infrastructure is managed without a well-defined vision and strategy, it is likely that over time, service levels will not be consistently met, and ICT Infrastructure total cost of ownership will likely rise above planned investment levels.

NETWORK INFRASTRUCTURE

Challenges:

  • Out-of-date infrastructure is pieced together, rendering service delivery ineffective, unpredictable, and costly
  • The network doesn't operate as expected, making it difficult to implement and manage new technologies
  • Insufficient time or resources to meet new business and regulatory requirements

TRM's network infrastructure design solution:

  • Business analysis and requirements definitions
  • Network infrastructure assessment
  • Network roadmap and strategies
  • Project-based network architecture and design
  • Infrastructure optimization
  • Technology integration and implementation

INFRASTRUCTURE MANAGEMENT

Challenges:

  • Sub-optimal deployment of existing ICT management tools resulting in a reactive-only operating environment
  • Lack of real-time visibility into the ICT Infrastructure, making accessing performance information, availability trends, and predictive failure analysis difficult and costly
  • Difficulty in providing visibility to business stakeholders

TRM's infrastructure management solution:

  • Business analysis and requirements definitions
  • Technology assessment
  • ITIL compliant solution architecture, roadmap, and strategies
  • System specification, integration, and implementation
  • Business services dashboard development
  • ICT Operation Centre (ICTOC)/network operation centre (NOC) design and build

CREATING BUSINESS VALUE THROUGH ICT INFRASTRUCTURE

At TRM, we partner with you to co-create business value through innovation and operational excellence. It starts by aligning your ICT infrastructure with the business and service needs of your organization. Then, we help you minimize risk and attack the high cost of infrastructure by recommending solutions that can easily be integrated with your existing systems without extensive customization. Finally, we help you deploy management processes to ensure that your ICT Infrastructure continues to deliver business value. Our goal is to help you implement a successful solution, optimizing your existing infrastructure investment and delivering emerging technologies to help you keep pace. In short, we work with you to consolidate, optimize, and leverage your ICT infrastructure.

Our broad and deep experience enables us to make infrastructure management systems (i.e. network management and enterprise management) a strategic lever for organizations who want to offer best in class ICT service delivery.

TRM's ICT Infrastructure solutions address the complete spectrum of architecture, design, engineering and system management challenges faced by our diverse client base.

We also work with you to examine all the solution delivery alternatives - including professional services, facilities management, and managed services - and help you select the right combination of services to cost-effectively meet your unique needs.

WHY TRM?

For nearly 20 years, TRM has been helping our clients deliver reliable, secure, and cost-effective information technology services. A recognized industry leader, we provide proven solutions that help you deliver the right technology at the right time for the right price. Leveraging best practices from our vast government and enterprise experience, our team of expert consultants provide innovative solutions that optimize your existing ICT Infrastructure investments, while giving you the opportunity to take advantage of the latest technologies.

Our multi-disciplinary team of Network Infrastructure and Management experts bring a deep understanding of legacy systems, as well as the potential value of new technologies.

Our balanced approach helps you meet your organization's current needs while laying solid and cost effective foundations for future delivery requirements.

Our pragmatic, results-oriented approach ensures that all investments are grounded in prioritized business goals and reflect the most up-to-date IT Infrastructure options that leverage existing assets. 

And finally, our external, independent perspective is hardware and software agnostic with no pre-set sales agenda. 

TRM's PROVEN SOLUTIONS

Risk Management Solutions: Our risk management solutions help decision makers, planners, and forward thinkers implement a risk management framework and deploy risk management practices that meet or exceed your organization's service delivery requirements. Our broad and deep experience enables us to strengthen mission critical programs and infrastructure through integrated risk management practices.

e-Security Solutions: Our e-Security practice provides expert guidance on information security investments that will deliver services that are both more innovative and a more trusted.  Our practical approach enables us to address the full span of security services from strategic advisory services to the design of solutions, for enhanced management accountability, proactive risk management and comprehensive reporting of security risks, threats and vulnerabilities.

HR Solutions: Our experienced HR Solutions team, the breadth of our skilled candidate database, best-of-breed recruitment processes, and proven results are just some of the reasons why our clients choose TRM to achieve their business and recruitment goals. Since 1989, TRM has built a solid reputation of successful IT recruitment practices with global private and public sector organizations.

 

LIST OF BENEFITS

  • Keep pace with demand for new services
  • Reduce support and operations costs
  • Reduce the total-cost-of-ownership
  • Get accurate and relevant management and performance information with ease
  • Increase operational efficiency while achieving operational effectiveness


PRACTICE DIRECTOR:

JACQUES LATOUR:
jlatour('at')trm.ca

Jacques Latour brings more than 20 years of experience to TRM in the Information Technology industry.  In an R+D role, Jacques has focused on managed service solutions for operations, networks and security.  As analyst and architect, Jacques has assessed, designed & developed integrated management tool frameworks for service provider IT Operation Centers. As CTO of NUVO Network Management, Jacques designed and built an IT Operation Centre supporting 7/24 management of over 30,000 network, server and security devices, including a large scale security information management service supporting over 5000 security devices, with over 300 customers.

With a solid background in design / build, turnaround and optimization of Information Communication Infrastructure, Jacques is recognized by customers and peers as an expert authority on technology pertaining to systems management and large scale IT Service Management environments.

Jacques delivers services in both English and French to Government and Industry, he is ITIL v.3 Foundation Certified, and holds an Electronics Engineering Technologist certification from Algonquin College.


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